⁠Return Policy

At HarGun’z, we take great pride in the quality, craftsmanship, and design of our women’s ready-made suits. Every piece is created with care and attention to detail to ensure you receive nothing short of excellence.
However, we understand that sometimes a product may not meet your expectations—and we’re here to make it right.

Eligibility for Return

Returns are accepted only if the following conditions are met:

The product must be unused, unworn, and unwashed.
Original tags, labels, and packaging must be intact.
The return request must be initiated within 7 days of receiving the order.
The product must not be part of a sale, clearance, or customized order, as these items are non-returnable.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

Customized or altered suits
Accessories or innerwear (if applicable)
Discounted or sale items

How to Initiate a Return

To request a return or replacement, please follow these steps:

1. Contact our Customer Care Team at hargunz.india@gmail.com or +91-9034041779 within the return period.
2. Provide your Order ID, reason for return, and supporting images (if applicable).
3. Our team will review your request and confirm whether the product qualifies for return or replacement.
4. You will receive return shipping instructions or a pickup arrangement, depending on your location.

Inspection & Approval Process

Once the returned item is received, it will undergo a quality inspection by our team. You will be notified via email or SMS once the inspection is completed.

If the return is approved:

For approved returns, we will deliver the replacement product within 5–7 business days.
If the requested product is unavailable, we may offer an alternative item or store credit.

If the return is rejected:

The product will be shipped back to your original delivery address.
No refund or replacement will be issued.

Replacement Delivery Timeline

For approved returns, HarGun’z will dispatch the replacement product within 5–7 business days from the approval date. Delivery timelines may vary slightly depending on location and courier availability, but we always strive for timely service.

Refunds (If Applicable)

In cases where a refund is approved instead of a replacement:

The refund will be credited to the original payment method within 7–10 business days after approval.

Please note:

Shipping charges and COD fees (if any) are non-refundable.
Refund timelines may vary depending on your bank or payment provider.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Clear images or videos of the product and packaging may be required for verification. Once approved, a replacement will be arranged at no additional cost.

Cancellation Policy

Orders can be canceled within 24 hours of purchase if they have not been dispatched.
Once dispatched, cancellations are not possible; however, you may request a return after receiving the item.

Shipping for Returns

Customers are responsible for return shipping unless the product received is defective or incorrect.
We recommend using a trackable courier service for secure returns.
HarGun’z is not responsible for items lost or damaged during return transit.